[Video] Looks aren’t everything – Cameron Russell

What exactly is loyalty? Can it be described as a habit of using the same products or services over and over again? But is it exactly a habit? For instance, consider the example of Samsung mobiles- at one point of time, no one felt it can ever match giants like Nokia, however today it is compared with the likes of […]

Never   mind   the fact whether the customer is King or not. But a pissed off customer can nevertheless ruin your entire day or your company if he wishes so. Having an ombudsman for every single industry doesn’t help either. Particularly when your customer has read those one page ads in paper or even worse, saw a poster at […]